If you’ve got any sort of business that deals with clients and the general public (and especially if you’re offering digital or software products), I’ll bet you’ve answered a lot of the same questions over and over again. In this Minima tutorial I’ve got a simple solution that will cut down on your customer support and put all of your answers in one place.
The FAQ (frequently asked questions) page is a great resource you can create to quickly answer commonly asked questions. Cut down on time consuming back and forth inquires by simply send a link to your page.
Watch the how-to video below to learn how you can easily create an effective FAQ page for your website.
HTML tags from the video
< hr > create a horizontal rule or line
< h3 >< /h3 > heading tag example
Pam Hirsch says
This is a fantastic video, Michelle! Easy to understand and take action on, which I love. I remember talking with you about the need for a FAQ page on my own site so this is a great reminder. I really like the idea of using an FAQ page for not only support-type questions, but also as a way to answer questions that potential clients might have when trying to decide whether or not to purchase your product/service. And thanks for the tag tip!
Michelle Martello says
Thanks Pam! Whatever we can do to make our lives (and the lives of our audience) easier is worth it!